FAQ

Frequently Asked Questions

  1. Am I limited to the components or systems I see on your website?
    Not at all. The Glide-Line platform features complete flexibility and modularity. If you need a configuration that’s not listed, just ask. We are always adding to the product line and are willing to customize whenever we can.
  2. What are the weight limits of the Glide-Line system?
    While there are application factors to consider project to project, each ‘rail’ of conveyor is designed to be able to convey 250 lbs.  Thus, if we do a 2 strand conveyor, each conveyor can handle 500 lbs.  Three strand, 750 lbs, etc.
  3. Is Glide-Line compatible with other systems?
    Yes. We offer full, bolt-up compatibility with most leading brands. As in, same beam dimensions, t-slot to top of belt (TOB) dimension, etc. Our devices work with many pallets, our pallets with many devices, etc.
  4. How does your pricing compare to other market offerings?
    Glide-Line is a premium product with more features, configurability, and flexibility than any other pallet work piece or panel handling system on the market. However, because we have put so much time into the engineering and fabrication methods, we are able to offer this product at a very competitive price to other major brands.
  5. Do I need to download special software to use the configurator?
    No. The tools are built in a standard Microsoft Excel workbook. It can be used as a stand-alone pricing and part number generation tool, providing visual feedback. If you are a SolidWorks user, this same basic Excel workbook is embedded in a SolidWorks model as a Design Table that we can provide you to update a model with real time information.
  6. What are your typical leadtimes?
    Because the Glide-Line configurator creates part numbers and documentation in real-time, and we build your system with our in-house, digital manufacturing equipment, we can offer almost limitless configurations as standard products, with delivery as fast as a few days depending upon workload, size of order, etc.Further, our configurator generates a complete BOM, assembly drawings, cut lengths and even recommended spare parts. So, in most cases, we don’t need to run an assembly through engineering and we can go right to the fabrication and assembly process.
  7. What are the benefits of your SolidWorks configuration system?
    The Glide-Line in-context solid modeling tools can update designs, part numbers, and prices as you create your conveyor in your model. There’s no need to re-configure, re-download, re-insert, or repair after every change as with most on-line conveyor configurators.
  8. Do I need any particular knowledge to make sure I specify compatible features?
    No. Glide-Line configurator will recommend the options that are most applicable, as based on your actual system configuration data.
  9. Are Glide-Line systems cleanroom compatible?
    They have been approved by an independent lab for use in Class 100 and ISO Class 5 Cleanroom use.
  10. How do you sell this product?
    Glide-Line is built as a configured assembly by NCC Automated Systems, its parent company, to your specifications. NCC intends to offer the product primarily through a network of qualified, trained integrators.
  11. How do I replace the belt?
    That is a great question and one of the design features that makes Glide-Line maintenance friendly.  Almost all maintenance can be done from the top of the conveyor.  This means that you can loosen a few screws, pull the end caps, bearings, slider bed, and drive assembly straight up.  This comes in particularly handy when it is integrated into a machine structure.
  12. Is there a concern about pulley teeth jumping with the use of timing belts? 
    No, we use a steel reinforced timing belt with adjustable snubber rollers that gives us 192 degrees of timing gear wrap and 22 tooth engagement at all times.
  13. Can I run different size pallets on the Glide-Line system?
    Yes!  We have a state of the art, patent pending centerline adjustable system that has almost infinite adjustment.  This can be done via manual adjustment with tools, a hand crank system, or even powered automatic adjustment.